Category: Culture

Team building patterns for SAFe®

Here are some patterns to think about the next time you are planning an Agile Release Train (ART) launch. The ART launch should be preceded by a successful value stream identification workshop. Even still, old mental models may prevail that are deeply embedded in the culture of the organization.

Mechanical Scrum

Mechanical Scrum is bad for everyone.

You cannot force or assign shared ownership. Management must learn to trust her people and the system. An appropriate quote follows.

Edward Lorenz’s original metaphor for a chaotic system—the world’s weather where the nonlinear nature of forces potentially makes it possible for a butterfly in Beijing to affect the weather a few days later in New York—managers today seem to be living in fear of butterflies.

A potential misstep in launching an ART is allowing management to “assign” team members to teams based off of an overly simplistic view of the value stream or a set of unmanaged assumptions. If the knowledge workers know the work best, then leadership and management should allow the team to be part of the conversation and part of the decision-making process (SAFe Principle #9) for organizing and aligning the ART to the value stream.

This involves a process of self-organization. It is more than just a sequence of steps. If an organizations creation is facilitated mechanically through process steps, then the result will be uncommitted teams and forced misalignment.

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Coder Culture – Crazy and Crashing

At a Product Owner Community of Practice event a few months ago I had a very interesting conversation with some great folks. We were discussing the topic of testing on an Agile team. During the discussion, someone mentioned a recent coder comment along the lines of, “I was hired as a developer, not a tester.”

Hell, I’ve heard this comment numerous times in my career! Agilists are crying. The DevOps folks are considering a jump! Call the police! Heresy!

I pointed out that as an “evil” Scrum master I would want to comment to this “developer” that, “what I am hearing is that you are a programmer, not a developer.” Now, we shouldn’t let our own emotions drive our behavior in this way so I wouldn’t recommend saying this to anyone. There are constructive ways to address bad philosophy and behavior in the system. Moving on from the shock and awe…

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Customer Service matters – Balsamiq

An exemplar of amazing customer service happened to me today. Anna M. from Balsamiq (Mockups) was professional, courteous, and responsive in solving my licensing problem with a smile! We should stop the machine occasionally and recognize people that are doing things right! Thank you Anna!

#balsamiq #customerservice #thanks #mockups

Think Enterprise: Mental Models, Interfaces, and Connections

This article was originally written as a learning tool in April of 2018 during my studies of OrgMindset, I/O psychology, Human Factors, and working with Alex Yakyma on the OrgMindset body of knowledge. The article isn’t technically in a finished state since I write and learn iteratively and incrementally (so, look for updates in the future). The concepts presented here are based on empirical observations and so I wouldn’t consider this a scholarly article.

I decided to publish the article now to thank, recognize, and honor the significant and amazing contributions of Alex Yakyma. He has pushed everyone he interacts with forward in our learning in the change management and organizational transformation space. Alex is a creative and passionate, deep thinker who is a blessing to the world.

I have personally learned and grown professionally as an OrgMindset Enterprise Coach under Alex’s tutelage over the past few years. My hope is to share some of what I learned to enhance your continuous learning journey. I also reserve a hope that one day Alex will continue to develop and mine the gold and diamonds that are the OrgMindset body of knowledge. So, please share this article widely. 🙂

Image result for minecraft goldImage result for minecraft diamond Continue reading “Think Enterprise: Mental Models, Interfaces, and Connections”

Sticker Face

Certifications and Sticker Face. This is an important topic for our industry. My intent is to deliver this respectfully with a goal of driving more robust solutions in the marketplace. Continue reading “Sticker Face”

Reception Consensus

I hear “Yanny.” Now, how often is it in business that people “hear” or “perceive” different things based on the same communication?

We must seek out ways to break down communications to accommodate different perspectives, hearing, and understanding to baseline what is heard, perceived and understood to achieve a state of “reception consensus.”

 

Scrum 2.0 – The Scrum Manager

The new new new Scrum.

Gone are the days when a Scrum master was the facilitator of a process framework.

New new new Scrum 2.0 brings in a new perception and fallacious understanding of the Scrum master role as a manager. The Scrum Manager. Continue reading “Scrum 2.0 – The Scrum Manager”