Any two-day course is only the beginning. In two days, you are getting exposed to a breadth of knowledge about Scrum. If you are lucky enough to learn Scrum from a provider that includes Bowman’s Back of the Room and/or Gamification techniques then you will also be exposed to a surface level experience of how Scrum is intended to work.
Check out the amazing things that high performance, motivated teams can do. This is business agility and Lean-Agile culture at its best. The transformation of my client’s organization is amazing. We are using Lean, Agile, Scrum, Kanban (and systems thinking), SAFe®, OrgMindset®, and other tools to inspire and persuade a positive change in culture at the FAA-ESC.
It is hard work, but it is worth every minute of it. It isn’t perfect, but the results are significant and measurable. The “why” was a burning platform. Now, just a few PI’s later, it is a thriving platform. We focus on the goals, not the tools to achieve positive business outcomes.
Congratulations to Team Armada for winning the “Relentless Improvers” innovation football for PI6.
Big kudos to John Wiese and his team for putting together an awe-inspiring PI System Demo.
Special thanks to the FAA-ESC, John Wiese, and teams for providing permission to publish the video under the safe harbor notice/policy. Also, special thanks to Matt Taylor for sharing a different video perspective as a content contributor.
A short story, April 11, 2018, by Marshall Guillory
It was that day again. Powerpoint Commando day. Just like every day on this job. I had never felt more frustrated in my entire career. After all, why did I spend so much of my life educating myself and gaining all of this great business experience and honing my skills if I was going to be reduced to the modus of a PowerPoint clown? That’s what it felt like at least when my VP, a charismatic and gutsy leader, Mike, would call and ask, “Hey do you have those quad charts for the Falcon program updated for the executive review tomorrow?” Continue reading “The Output Trap”→
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Just read an interesting article. The average Chic-Fil-A unit brings in $4.4M in revenue. The average McDonald’s $2.5M. With many similarities, it begs the question of what is it in Chic-Fil-A’s system that creates almost 2X the amount of value for shareholders for a single unit?
My hypothesis: It is all in the service.
And not just run of the mill fast food drone service like that of McDonald’s. Kind, professional and joyful service with a smile. Above and beyond really, in a consistent manner across all units.
So is Chic-Fil-A in the fast food chicken business or the amazing world-class service business? I’ll let you ponder that.