This infographic from Raconteur is a good summary of cognitive biases. People and hence, organizations bring their bias to work each day. How we as change agents maneuver to help build environments where those people can generate successful outcomes is important. The first step is in understanding behavior and how it is driven by our biases. I find this extremely interesting as I was a psych major for a semester. I also have a very dear friend who is a Forensic Psychologist, Dr. Shawn Roberson, whom I enjoy discussing this “Agile” thing with on occasion. There is much in the field that directly affects our skills as coaches to successfully help people transform.
Ngobi, E. (2018, January 31). Cognitive bias. Retrieved March 26, 2018, from https://www.raconteur.net/infographics/cognitive-bias
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Many Agile coaches believe they know best. They believe teams must follow a certain set of steps and do things a certain way, and if they do, those teams will be more productive, happy, and successful than ever.
There’s a problem with thinking that way. That style of thinking is part of what got many organizations into the mess they’re in today. That style of management thinking derives from something called Taylorism.