This is a case where leadership completely failed in two major organizations. Some argue for completely flat (eg #gameofnothrones) organizations bereft of a true leadership team. We can’t have it both ways as “agilists.” Leadership is a function necessary in complex organizations. The key in de-scaling is Lean and Systems Thinking, not eliminating critical functions.
The lawsuit states that in early 2016, Hertz began an ambitious project to transform its digital identity. Lacking the internal expertise and resources to carry out the work itself, Hertz picked Accenture from a list of potential candidates to design,…
Source: Hertz hits Accenture with $32 million lawsuit over failed website redesign – TechSpot
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