Agile Moment: I’m not impressed by your tools

A thought from a thread that Al S. started. A craftsman knows how to use the right tool applied to the appropriate task. My grandfather was a master carpenter. He built hundreds of homes and also furniture and renovations. He possessed a garage full of all kinds of tools and hardware. Even many of aContinue reading “Agile Moment: I’m not impressed by your tools”

Perception of Value in a CAS

The decision-making process itself must be adaptive to common contexts and uses for the object being valued. Otherwise, we risk oversimplifying the value of business features, or we could miss complexities that drive context based value that would have affected the origin decision.

Customer Service matters – Balsamiq

An exemplar of amazing customer service happened to me today. Anna M. from Balsamiq (Mockups) was professional, courteous, and responsive in solving my licensing problem with a smile! We should stop the machine occasionally and recognize people that are doing things right! Thank you Anna! #balsamiq #customerservice #thanks #mockups

Learning how to Scrum master in SAFe

Awesome experience with a great group of students eager to learn about Scrum mastering within a SAFe portfolio. I really love teaching this course. 28 folks were in the class and thirteen agreed to take the picture to be posted here on LI. Thank you, team! My co-instructor, Giuseppe B. (left), was also amazing, as usual,Continue reading “Learning how to Scrum master in SAFe”