An exemplar of amazing customer service happened to me today. Anna M. from Balsamiq (Mockups) was professional, courteous, and responsive in solving my licensing problem with a smile! We should stop the machine occasionally and recognize people that are doing things right! Thank you Anna! #balsamiq #customerservice #thanks #mockups
The Phoenix Project Burns
Defining the elusive and dynamic Agile End Game for organizations.
I am really thrilled to learn more about the Scaled Agile Framework after going through the SPC course and certification process. A big thank you to Eric Willeke as he is an amazing instructor and has clearly mastered the material. I am not a fan of certifications as a KPI for job applicants. Only asContinue reading “The Scaled Agile Framework (SAFe) Learning Journey”
An excellent article by Stefan Wolpers that consolidates his findings of common failure patterns for agile scrum xp, lean/kanban implementations. Agile Failure Patterns in Organizations 2.0 reblogged with permission from Mr. Wolpers.
Agile Transformations and ROI This question was asked recently on a social network Scrum group. I thought that it was very relevant and also a common request from executives that desire an evaluation of ROI for agile transformations. However, it is important to consider both efficiency and the effectiveness of your agile transformation.